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General Manager

DeCo Food Hall

This is a Contract position in Wilmington, DE posted November 23, 2021.

Job Title: DeCo Food Hall General Manager

Reports To: Food and Beverage Director

Job Purpose
Buccini Pollin Group is a regional developer based in Wilmington, DE. We own office and residential buildings throughout the mid-Atlantic. We also have a construction division that has projects all over the country including the Virgin Hotels in
Nashville and New Orleans. Our sister company is the PM Hotel Group, a nationwide hotel management company based out of Washington, DC. Creating and operating hospitality locations is in our DNA.

Three years ago, we started our restaurant and entertainment division which includes Makers Alley, The Queen, 2
Starbucks, IM Coffee, Constitution Yards Beer Garden, Wilma’s and more places planned in early 2022. We are growing quickly and need great managers to grow with us and ensure our success. You will start as a general manager, but with our growth and your success this role could expand quickly beyond GM at DeCo.

DeCo Food Hall opened in 2019 and is the first food hall in Delaware. The general manager position is a great opportunity for someone who is results oriented and shares our vision for the potential of this food hall.

Duties & Responsibilities

  • P&L management and overseeing cost control, labor management and bottom-line profitability. You will be managing to a budget.
  • Mastery of Xtrachef invoice and inventory software – cannot stress enough the importance of the financial aspect of this job and working closely with the F&B Director and the accounting team.
  • Manage and maintain a high standard for bar and support staff.
  • Monthly or if necessary weekly inventories of all liquor and food.
  • Maintain the general appearance, cleanliness, and function of the facility.
  • Work closely with stall operators to remedy any issues they may have.
  • Minimize product shrinkage.
  • Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into returning guests.
  • Cleanliness of restaurant is mentioned twice because it is paramount to this role.
  • Work to provide an efficient work environment by managing employee concerns, and modifying, creating and/or enforcing procedures and processes in place.
  • Retain staff by coaching, counseling, and disciplining employees; plan, monitor, and appraise job results and performance. Annual performance reviews of your team required.
  • Experience in hiring, training, and scheduling.
  • Be a mentor to all staff.
  • Restaurant marketing and social media is a big part of this role. You will work closely with BPG marketing team using them for guidance, but not burdening them with your entities marketing.
  • Event management and planning is vital to your role, as is training supporting management to be equally adept at planning and running events in your absence.
  • Flexibility – there will be a lot that will be asked of you outside of this list.
  • Be willing to jump in and help with any of the BPG F&B properties.
  • ServSafe Certified.

Qualifications

  • A combination of practical experience and education a plus.
  • Working knowledge of POS systems specifically Toast.
  • Strong knowledge of controlling prime costs and basic accounting.

Personal Requirements

  • Self-discipline, initiative, leadership ability and outgoing.
  • Pleasant, polite manner and a neat and clean appearance.
  • A strong attention to detail, service and ambiance of restaurant.
  • Positive attitude to help maintain an enjoyable work environment.

Experience

  • Several years of FOH management experience required.

Physical Requirements

  • Requires constant standing and walking.
  • Frequent stretching and/or bending to access product.
  • Frequent lifting, carrying, pushing, and/or pulling of objects weighing up to 165 lbs (Kegs).

Direct Reports

  • Service Staff

Statement of Notices

Equal Employment Opportunity
Uphill Restaurant, LLC, provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act
Applicants as well as associates who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. Applicants as well as associates are encouraged to meet with Human
Resources as the organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Requirements
The above statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position.
Other duties may be assigned. The Company may change the specific job duties with or without prior notice based on the needs of the company.

Job Type: Full-time

Pay: $55,000.00 – $72,589.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off

Physical Setting:

  • Fast casual restaurant

Schedule:

  • Holidays
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Signing bonus

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver’s License (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: One location

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