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Sales Engineer – Cortex

Palo Alto Networks, Inc.

This is a Full-time position in Delaware City, DE posted May 6, 2021.

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

As a Palo Alto Networks Systems Engineer (Pre-Sales) , you will be the expert for our Security Operations or Cortex portfolio which includes Advanced Endpoint Protection (XDR), Cortex XDR – Investigations and Response, Cortex XDR – Analytics, Autofocus, Cortex Data Lake and XSOAR (Security Orchestration, Automation & Response).

You are the “go to” resource for customer interactions that exceed standard SE support requirements. Your role is one of technical mentorship – working with your account manager to build integrated solutions for our client’s unique environments. With your colleagues, you will displace competing technologies, and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as our product integrates to build secure digital transactions. This position does not work in a physical Palo Alto Networks office location, but instead covers a particular market for our sales prospects.

? Present to customers as our expert in your area at all levels in the customer hierarchy from technician to manager

? Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to take care of

? Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative

? Lead and support customer demonstrations (with our SE’s) that showcase our unique value

? Interact locally and remotely with customers in an equally persuasive manner

? Working with Product Management, Technical Marketing, and R&D to create requirements and product features for our large customers and provide feedback from customers

? Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the ‘pre-sales’ process for strategic opportunities

? Take ownership of advanced ‘proof of concept’ testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities

? Provide product update and enhancement training to other SEs in the region or theater

? Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks’ virtual offerings and integration in existing data center environments

? Assist in the training of Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities

? Provide territory coverage within the region when additional resources are required

? Provide advanced ‘Partner SE’ training for updates in the Palo Alto Networks product suite

Your Experience

? BSCS or equivalent and 5+ years of experience as a SE or systems integrator

? 4+ years of technical hands-on experience with application security/endpoint security

? 4+ years of experience as a pre-sale engineer facing customers; Experience working with FIs is an advantage; preferably working in a start-up and vendor environment

? Solid grasp of web applications, web protocols, security and Internet environments

? Advanced knowledge of web threats and cybercrime

? Experience with common enterprise desktop software deployment methodologies

? Experience installing, configuring and integrating a complex Security environment

? Experience understanding malware, exploits, operating system structure and behavior

? Demonstrable experience in securing these environments

? Deep understanding of Unix/Linux and Windows operating systems and scripting

? Demonstrable experience with systems installation, configuration and administration of routers/switches, UNIX/Linux, and Windows-based systems (prior Active Directory/LDAP experience desirable)

? Working knowledge of endpoint prevention, SIEM, vulnerability management tools, SOC, firewalls, and other security technologies both from a technology and a business driver standpoint

? Experience with Incident Response; both IR tools and IR workflow process

? Experience selling, demonstrating, installing, and solving network infrastructure security product

? Strong communication and presentation skills, both verbally and written

? Strong problem finding and solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution

? Familiar working with Channel partners and understanding of a channel-centric go to market approach

? Experience from companies in the security operations space

? Experience installing and configuring a virtual environment

? Experience understanding threat intelligence and threat hunting

? Scripting experience with a focus on Python and PowerShell is a plus

? Travel of 40%-60% within the designated region

We’re trailblazers who dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: We can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

As an executive sponsor for an ENG, I have a platform in which I can be part of the change I’m seeking. Palo Alto Networks is a leader in the cybersecurity industry, and there’s no reason we can’t be a leader in diversity efforts as well.

Part of an ENG’s charter is to address negative stereotypes, so someone in my shoes can play an important role in heading those off. Plus, if cross-cultural understanding is the goal, a great place to start is with an executive sponsor who is open to learning more and can act as an advocate and facilitator of important discussions and activities.

I’m so thankful to have worked with managers that were fully supportive of my desire to pursue my chosen career and willing to do whatever it took to help me get there, even if it meant leaving their teams. They weren’t going to let that stop me from being successful, and they never stopped encouraging my growth, wherever that happened to lead me. That openness on their part, combined with my openness to taking an unexpected detour on the road to my goal were what led me to a position I’m really happy in today.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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