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Service Dispatcher

B Safe Security

This is a Contract position in Elsmere, DE posted December 11, 2021.

B Safe Security is looking for a full time service dispatcher to aid our company’s growth. This position’s main base of operations will be our Wilmington De. office.

This role will merge your past opportunities into how we do things at BSafe Inc. We are looking for candidates with experience in scheduling techs and talking with customers. Our salaries are very competitive and based on experience.

DUTIES AND RESPONSIBILITIES:

The Scheduler will:

  • Answer questions from customers about their system. Help customers on the phone with simple questions about their systems.
  • Schedule Customers for service calls.
  • Dispatch Technicians to calls.
  • Perform other duties as required

EDUCATION/WORK EXPERIENCE REQUIRED

  • Prior experience working for a alarm company
  • Understanding fire, burglar, access control and Cameras
  • High School degree or equivalent
  • Electronic Trade School training a plus
  • Familiarity with one or more of the following product lines: Honeywell, Napco, Hikvision, Keyscan, Door King, Firelite, Silent Knight considered a plus

REQUIRED FOR ALL APPLICANTS

  • Communication skills
  • Ability to work with others with minimal supervision
  • Ability to pass a drug test

ABOUT US

BSafe Security has served NJ since 1974 with a commitment to cutting-edge technology, quality engineered products, and outstanding customer service to ensure the safety of our clients. We are an authorized Honeywell Fire and Security Dealer and also install First Alert Professional products.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status or disability status.

HOW TO APPLY

For your application to be considered, please submit your resumé. A list of references is optional but preferred. We are NOT interested in working with headhunters to fill this position.

Job Type: Full-time

Pay: $15.00 – $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Experience:

  • Dispatching: 1 year (Preferred)

Work Location: One location

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