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Senior Coord, Operations (1st Shift) – Wilmington DE 210000MD

APL Logistics

This is a Full-time position in Wilmington, DE posted August 23, 2021.

Senior Coord, Operations (1st Shift)
– Wilmington DE 210000MD
– (210000MD) Description Overview: The role of the Bulk Logistics Admin will be to audit Bulk Truck freight invoices, collect, compile, and assemble carrier monthly scorecard metrics, manage the Bulk truck CQSI process including maintaining a CQSI Bulk Truck Database, identifying and communicating carrier complaints, trends / patterns.

Tracking Carrier safety self assessments, ensuring they are completed annually.

Work with Safety and Distribution to ensure carrier physical audits are scheduled and completed.

Responsibilities: This position is responsible for, but not limited to, the following: * Audit freight invoices and assist finance and business units with resolving Bulk Truck freight bill discrepancies that result from contractual interpretation of rates.

Define processes and process controls, monitor control execution, provide documentation, and act as interface to internal and external invoice audits.* Collect carrier monthly scorecard metrics, and compile into a ‘centralized database’.

Data collection to include carrier volume, service performance, and invoice information from both internal and external sources.

Prepare monthly productivity reports of carrier activity.* Manage ‘Customer Quality Service Incident’ (CQSI) process for Bulk Truck and act as a liaison between business units, carriers during the CQSI process.

Responsibility includes investigating root cause, implementing corrective actions, and monitoring to ensure sustainable performance.* Ensure carriers complete annual safety self assessment.

Work with Safety and Distribution to ensure carrier physical audits are scheduled and completed.* Collaborate with the Bulk Truck Procurement Team, Freight Payment, CASS, Business Logistics Leaders, ship sites, and the Bulk Truck carrier base to resolve discrepancies.* Identifying opportunities for process improvements/enhancements Qualifications Qualifications: * B.S.

degree in Business Administration, Logistics, or equivalent work experience.* Transportation experience with Bulk Truck mode desired.* Understanding of Transportation Operations, and relationships to costs.* Understanding Transportation and Management systems and databases.* Exposure to carrier price structure, contract performance metrics desired* Strong quantitative and analytical skills Additional Knowledge, Skills, &Abilities * Ability to handle details and resolve problems* Demonstrated strong listening, verbal and written communication skills* Demonstrated ability to work effectively in a team environment and good interpersonal skills.* Demonstrated ability to be multi-task, set priorities, organize work and implement action items.* Self starter, self motivated, resourceful and responsive* Strong PC skills and expertise in Microsoft office products (Excel, Word, Power Point, Access) Primary Location: US-DE-Wilmington Work Locations: USA Wilmington-TONA/DuPont 974 Centre Road Wilmington 19805 Job: Logistics Organization: Region North America Shift: Standard Job Type: Full-time Day Job Travel: No Job Posting: Apr 28, 2021, 12:26:39 PM APL Logistics EEO statement:The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment.

Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.

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