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Front Desk Associate – Hampton Inn Christiana

BMA Inc.

This is a Full-time position in Newark, DE posted November 26, 2021.

We are a group of individuals that are passionate and dedicated to our jobs.

We are driven by ensuring each of our guests have an exceptional visit to our hotel.

Our culture is simple: we do what it takes to get the job done.

We believe in a team spirit and team effort, we provide a fast paced, fun family atmosphere, where people, and their hard work are celebrated and rewarded.

**Eligible for $500 bonus after 50 days worked.**

The Hampton Inn Christiana is looking for enthusiastic PT Front Desk Associate with open availability who will: Greet guests as they pass through the lobby
Register arriving guests, assign guests rooms based on preference outlined in their reservation and provide them with access keys
Check guests out of the hotel on the correct departure date
Answer telephone calls with an enthusiastic and appropriate greeting, answer guest questions, and offer information and assistance regarding hotel services
Communicate with other departments to fulfill guest needs
Verify all shift work and deposits
Respond to guest complaints using a calm and understanding demeanor
Monitor status of guest accounts
Post charges to the guest folio
Update the information ang guest profiles in electronic systems as required

Qualifications.

High School graduate of GED equivalent required
Experience in hospitality/hotel environment, a plus
Six months of Front Desk experience preferred
Demonstrate good computer skills
Accurately handle cash and post charges
Ability to communicate effectively with guests, the public and other employees
Read, write and speak English fluently
Ability to work a flexible schedule
Ability to multitask and work in a fast paced environment
Excellent interpersonal and customer service skills
Job Type: Part Time

ABOUT TBC HOTELS

TBC Hotels was recently named to The Washington Post Top Workplaces of 2019 and 2020, all based on employee survey.

We like to say, “We take our jobs very seriously…but not ourselves.” Join for the opportunities and stay for the family atmosphere.

Our focus is on our five core values: Relationships, Integrity, Tradition, Entrepreneurial Spirit, and Hospitality – and we practice these values throughout every interaction with our guests and co-workers alike.

TBC Hotels currently has six hotel properties throughout the mid-Atlantic, and we are perfectly positioned for continued growth in the lifestyle space of the hospitality industry.

Now is the time to join our team!

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