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Customer Relations Specialist

Sd Delaware Transit Corp

This is a Full-time position in Wilmington, DE posted June 3, 2021.

The Delaware Transit Corporation (DTC) has an immediate opening for a Customer Relations Specialist located in the Dover, DE office.  The Customer Relations Specialist is responsible for recording, investigating, and responding to real-time and past customer concerns and complaints via telephone, email correspondence and through all social media platforms.  The incumbent draws on experience-based skills in prioritizing workload for maximum efficiency, communicating to customers, stakeholders, and the public in a readily understandable manner.
DTC offers a competitive salary and an excellent benefit package.   Interested applicants must submit an employment application and resume by May 16, 2021.

To apply for this position and search for other opportunities go to DTC’s  Candidate Portal
Delaware Transit Corporation is an Equal Opportunity Employer.  Accommodations are available for applicants with disabilities in all phases of the application and employment process.

To request an accommodation, applicants may call (302) 760-2891.

TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.
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