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Assistant, Front Office II (BHMG)

Kent General Hospital

This is a Full-time position in Dover, DE posted September 23, 2021.

The Front Office Assistant II in the physicians offices, also known as the Bayhealth Medical Group (BHMG) interacts between a patient and a doctor. They provide general information and properly direct patients. They are responsible for maintaining records and proper documentation from the patients and the doctors. They communicate heavily between a patient and a doctor, over the phone or in person. Minimum Education and Experience Minimum Preferred Education: High School Diploma, GED, or equivalent certification Associates Degree Experience: One-year clerical, office, and customer service experience in a healthcare environment 2+ years clerical, office, and customer service experience in a healthcare environment Computer/Software Knowledge: Basic computer literacy. Microsoft Office / EMR proficient Licensure/Certification None. Administrative Healthcare certification Must also have: + Excellent customer service skills + Organizational skills + Ability to multi-task in a fast paced environment + Knowledge of medical terminology + Knowledge of medical procedures + Basic computer literacy

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