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2021 Product Research Intern

SurveyMonkey

This is a Full-time position in Middletown, DE, United States, DE posted May 8, 2021.

**Who we are and what we do**SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback.

Our mission is to power the curious and enable organizations, including 98% of the Fortune 500, to transform feedback into action.

Our brand is beloved and well known throughout the world—over 6 billion people have taken a SurveyMonkey survey!

Today, more than 17 million active users rely on our platform to measure and understand feedback from employees, customers, website and app users, and the market.

And our enterprise-grade products and solutions enable 335,000+ organizations globally to solve daily challenges—from delivering better customer experiences to increasing employee retention.**More about our Product Research and Methodology Team**Product Research at SurveyMonkey aims to conduct research that helps inform strategic decisions for our products, all informed by an understanding of our customers and target market.

As a company that creates a research platform for others to use, our researchers are in a unique position to be experts, providing scaled guidance and expertise on a use case in our product to millions of users worldwide.**What we’re looking for**During your internship, you will work with survey scientists and user researchers on SurveyMonkey’s product research team to conduct research.

You will learn about designing and running research projects that benefit SurveyMonkey products, which includes research design, collecting and analyzing data, and presenting the findings, that help promote a great customer experience with our products.**You will**
– Design, run, and analyze product research projects from start to finish
– Conduct analyses of data, both qual and quant
– Present your research findings across multiple teams
– Draft, edit, and program survey questionnaires
– Support participant recruitment, study prep, and note taking
– Fact-check reports and other data products**Office Locations:** San Mateo, CA; Ottawa, ON

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