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Lead Client Technology Architect – Work At Home, AZ , WA, OR, CA


This is a Full-time position in Dover, DE posted May 21, 2021.

**About Lumen**Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work.

With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.**The Role**The Lumen Work From Home Lead Technology Architect is responsible for providing a variety of technical consulting and advisory services for many complex clients.

Functions include a broad horizontal skill set and core competencies in multiple technology disciplines.

Competency in areas such as business leadership, management, relationship building, and client interaction are required.**The Main Responsibilities**The Main Responsibilities?

?Effectively communicate lifecycle technology and strategy recommendations / decisions to clients.?
·?????????Advance the art and methodologies used internally for the delivery of?client solutions.
·?????????Understand a client’s business application(s) and how they support the company.
·?????????Identify the on-going technical needs of the client and?solution development.
·?????????Design resilient and secure multi-tiered hosting and?cloud infrastructure?environments / solutions.
·?????????Create impact assessments on client infrastructure for developing / changing requirements.
·?????????Provide lifecycle?technical leadership?within the Lumen?account team in support of the client.
·?????????Identify and implement opportunities for improving client infrastructure utilization to maximize value of their investment.
·?????????Participate in?problem resolution?in an advisory role as required on client impacting events.+ Create, calibrate, and manage special projects/programs which are commissioned to generate additional opportunity to expand the role of a CTA**Additional Responsibilities**Available for client solution development workshops as needed.
· Create and process technical documentation for service expansions or upgrades.
· Engage with sales and implementation team prior to operational handoff to assume responsibility for the client’s architecture
· Work with other support staff and the account team to provide process and procedure updates that enhance the technical and business expertise required to understand the inner workings of the client’s systems and on-going delivery of Lumen solutions
· Present new infrastructure solutions and/or improved utilization proposals to client and assist the Lumen account team in pre and post sales activities
· Proposed changes to initial solution consistently exceed client expectations and implementations exceed technical requirements, target schedule milestones and budgets.
· Provide thought leadership and technical methodology to all levels of hosting and network operations, service level delivery and applications in support of the client’s environment.
· Identify, develop and champion opportunities for automation both within specific clients and across many clients.Perform regular capacity planning reviews of client’s services in an effort to identify opportunities for improving efficiency and avoiding capacity related issues.
· Create, collaborate and/or review root cause analysis reporting for service outages.
· Provide technical input during key client outages with strong crisis management abilities.
· Provide on-going client technical architectural documentation.**What We Look For in a Candidate**Minimum Qualifications:
·?????????Competencies in cloud and hybrid services plus two or more technical areas: container services, security, systems, databases, applications development, telecommunications or networking.
·?????????Ability to adapt and adjust to uncomfortable and demanding scenario.

Ideal candidate is bold and unafraid to take challenges head-on.+ Leverages resources and/or materials available to him/her to produce and influence the desired outcome.
·?????????Minimum of 5 years relevant technology professional experience.
·?????????Ability to gather, compile and analyze data to make practical recommendations at the?tactical?or strategic level to?executive management.
·?????????Strong?sales support?skills, recognizing client needs for current and follow-on opportunities, gains client respect, and possesses?exceptional relationship building skills.
·?????????Exceptional?communications?capabilities, including leveraging other people, giving presentations and speaking comfortably with a senior client audience.
·?????????Possess initiative and the ability to work in a?self-directed?manner.
·?????????Takes?accountability?for problems or failures, responsible for own actions, demonstrating strong?ethics?and integrity, and practices?consistent?follow-throughPreferred & Desired Qualifications:
·?????????Solid understanding of cloud technologies -?AWS, Azure, GCP,?VMware (certification in one or more provider product is highly desired)
·?????????Proficiency in web enabling technologies and products.
·?????????Proficiency in cloud and/or?virtualization?technologies and products.
·?????????Familiarity with client systems, internet and traditional applications,?database servers, firewalls, VPNs, switches and routers.**What to Expect Next**Requisition #: 249222**EEO Statement**We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).

We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.**Disclaimer**The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job duties and responsibilities are subject to change based on changing business needs and conditions.**Salary Range****Salary Min :**85230**Salary Max :**189360This information reflects the anticipated base salary range for this position based on current national data.

Minimums and maximums may vary based on location.

Individual pay is based on skills, experience and other relevant factors.This position is eligible for either short-term incentives or sales compensation.

Director and VP positions also are eligible for long-term incentive.

To learn more about our bonus structure, you can view additional information here.

( We’re able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

You can learn more by clicking here.

( For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.**Salary Range****Salary Min :**85230**Salary Max :**189360This information reflects the base salary pay range for this job based on current national market data.

Ranges may vary based on the job’s location.

We offer competitive pay that varies based on individual experience, qualifications and other relevant factors.

We encourage you to apply to positions that you are interested in and for which you believe you are qualified.

To learn more, you are welcome to discuss with us as you move through the selection process.

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