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International Customer Service Representative

Randstad

This is a Full-time position in Newark, DE posted May 27, 2021.

International Customer Service Representative**job details:**+ location:Newark, DE+ salary:$21 – $27 per hour+ date posted:Monday, May 3, 2021+ experience:Experienced+ job type:Temp to Perm+ industry:manufacturer of unsupported plastic film+ reference:AB_3634740+ questions:ryan.purdy@randstadusa.com856-2418881**job description**International Customer Service RepresentativeLike working remote? Do you have B2B Customer Service experience with International customers? If so, this could be the next great career opportunity for you! We have a global manufacturer seeking an International CSR with SAP experience to join their winning team. If interested, please reach out today for an interview!Responsibilitieso Ensures an effective balance exists between available inventories, production schedules and customer demands.o Request receives and reviews purchase orders from customers. o Monitors status of open orders confirms shipping dates and communicates problems and delays to customers and management when necessary. o Creates invoice and follow-up on payments, updates, etc. o Coordinates partial orders as requested by customer. o Prepares and send samples as requested by customer.o Processes and coordinates customer issues or complaints; returns and replacement orders for materials damaged in transit or rejected by customers to include communicating with customers and company personnel. o Handles issues related to order entry, work order, invoicing and shipping. o Provide material information sheets upon request. o Review and direct all website inquire to correct personnel/department. o Enters various data into the SAP system to include revised customer data.Skills+ SAP (1 year of experience is required)+ bilingual (1 year of experience is required)+ Customer Service+ B2B Business to Business (1 year of experience is required)Education+ High SchoolQualifications+ Years of experience: 3 years+ Experience level:ExperiencedShift: FirstWorking hours: 8 AM – 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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