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Inbound Customer Service Rep

Miller Heating & Cooling Llc

This is a Full-time position in Middletown, DE posted August 25, 2021.

Job Description Miller Heating & Cooling is looking to hire a Customer Service Representative. The CSR should have some knowledge of heating and cooling. They will be the first point of contact when our customers call in. Requirements: Must be able to work Monday – Friday 8am-5:00pm Answering all incoming calls and scheduling service calls. Must have strong communication skills with a pleasant phone demeanor. Ability to work in a fast paced environment where changes are common. Must be able to listen and resolve customer inquiries while updating account information. Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise. Must be motivated to work independently and multi-task. Perform other duties as assigned by management. Must have a good driving record and ability to pass a drug test. Job Type: Full-time Pay: $12.00 – $15.00 per hour

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