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Customer Service Representative

Bath Kitchen and Tile Center

This is a Full-time position in Wilmington, DE posted November 26, 2021.

Bath, Kitchen, and Tile Center is a well-known kitchen and bathroom company in the Delaware and Maryland markets.

We’re looking for someone who can represent our services and products in a positive manner.

This position requires excellent communication skills, experience in positive customer communication, and attention to detail.

This position is based in our Wilmington, DE office and will interface directly with customers throughout all of our markets.

The primary function of this position is to enter and track parts orders.

Primary Duties:
Order parts
Track order status for all open orders
Communicate order status with customers
Manage large amounts of incoming calls
Provide excellent customer service by phone & email
Provide accurate, valid, and complete information to all inquiries
Problem-solve a variety of issues
Other administrative duties as required
Education & Skills:
Excellent customer service and communication skills (both verbal and written) with excellent listening skills
Comfortable working independently in a fast-paced environment
A quick and flexible learner with strong memorization and problem-solving skills
Team player
Why Work at This Company?

“Awesome team, great benefits, and lots of room for career growth!”

Bath, Kitchen, and Tile Center was established in 1963 and has since been the area’s premier bathroom and kitchen supply company.

We pride ourselves on having the best products, knowledgeable designers on staff, and unparalleled customer service.

Join our award-winning team and enjoy working with the best of the best.

Our Core Values:

1.

Problem Solver

2.

Customer Focused

3.

Adds Value

4.

Bought In’

Work Remotely
No
Job Type: Full-time

Pay: $15.00
– $23.00 per hour

Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Tuition reimbursement
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Wilmington, DE: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Required)
Work Location: One location

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