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Customer Service Representative

Bath, Kitchen & Tile Center

This is a Full-time position in Wilmington, DE posted May 18, 2021.

Job Description Bath, Kitchen, and Tile Center is a well-known kitchen and bathroom company in the Delaware & Maryland markets. We’re looking for someone who can represent our services and products in a positive manner. This position requires excellent communication skills, experience in positive customer communication, and attention to detail. This position is based in our Wilmington, DE office and will interface directly with customers throughout all of our markets. The primary function of this position is to respond to customer inquiries.Primary Duties:Manage large amounts of incoming callsProblem-solve a variety of issuesCheck product arrival timesOrder partsProvide excellent customer service by phone & emailCall customers when items arriveProvide accurate, valid, and complete information to all inquiriesOther administrative duties as requiredEducation & Skills:Excellent customer service and communication skills (both verbal and written) with excellent listening skillsComfortable working independently in a fast-paced environmentA quick and flexible learnerCompany Description Bath, Kitchen, and Tile was established in 1963 and has since been the areas leading expert in bath and kitchen remodeling. We pride ourselves on having the best products, knowledgeable designers on staff, and unparalleled customer service. Join our award-winning team and enjoy working with the best of the best.Our Core Values:1. We Do What’s Right2. We Rise to the Occasion3. Are Relentless4. Exhibit Devotion

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