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Call Center /Customer Service Representative

ACS Solutions

This is a Full-time position in Wilmington, DE posted May 18, 2021.

Job Title:                         Customer Service Representative

Duration:                        12 months contract (Temp to Perm)

Pay rate:                         $18/hr on W2 

Job Description


Remote job opportunity with work from home option   

Training – 9 to 5, Hours – 11:30AM to 8:00PM willing and able to work these hours

Remote for now, could be expected to go back in the office

Training 2 weeks  

Job Requirements:


Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.

If it creates an interest for you, please email me the latest copy of your resume.


Thanks and Regards,


Team Recruitment

A: 2400 Meadowbrook Parkway, Duluth, GA 30096

P: (+1) 770-255-7926


ABOUT ACS GROUP. – ACS Group is a premier provider of IT Consulting, Engineering Consulting, Healthcare, Talent, and Workforce Management Solutions to Fortune 1000 companies globally. Our operating brands have provided targeted services and solutions for more than 50 years. We serve our clients through four operating companies:


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