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Call Center Agent

ACS Solutions

This is a Contract position in Edgemoor, DE posted June 11, 2021.

Job Title:                            Call Center Agent

Duration:                           12 months contract  (Temp to Perm option)

Hours:                                Mon-Fri 8:00am-4:30pm (first day of training on 9:00am-5:30pm)

Client Location:                Wilmington, Delaware 19809


Job Requirements:


Provide quality customer service and support BNY Mellon BTS Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as necessary.

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